All about the Influence Skill 'Active Listening'

The power of truly understanding others.

The challenge with Active Listening

Ever felt like you’re talking, but the other person isn’t truly listening? Or perhaps, you’ve found yourself zoning out in a conversation. The lack of active listening can lead to misunderstandings, missed opportunities, and strained relationships.

What is Active Listening?

Active listening is more than just hearing words. It’s about fully concentrating, understanding, and responding to what the other person is saying. It’s a two-way street that involves both absorbing and demonstrating understanding.

Why is Active Listening important?

In both personal and professional settings, active listening builds trust, avoids miscommunication, and fosters a conducive environment for collaboration. When people feel heard, they’re more likely to open up, share ideas, and work harmoniously.

Developing the skill of Active Listening

  1. Open Body Language: Show you’re receptive by maintaining eye contact, nodding, and facing the speaker.
  2. Avoid Interruptions: Let the speaker finish before responding.
  3. Feedback: Periodically summarize or paraphrase what you’ve heard.
  4. Ask Open-ended Questions: Encourage the speaker to share more information.
  5. Empathize: Show understanding and compassion for the speaker’s feelings.
  6. Avoid Judgments: Keep an open mind to fully understand the speaker.

How The Influence Company can help

With our tailored training modules! Learn the nuances of active listening and transform your communication dynamics. Whether you’re a professional aiming to strengthen your client relationships or a company wanting to boost team collaboration, our trainings offer practical insights and hands-on experience.

Understand the Influence Model®

Influential people know how to “read” a situation and choose their behaviour intentionally. The Influence Model® gives you a clear framework to analyse interactions, recognise different influence approaches, and select the style that fits the moment. It helps you communicate in a way that achieves results while maintaining strong relationships.

Align learning with your personal goals

Our programmes are built around your goals and real challenges. For in-company groups, we design tailored training together with your organisation, ensuring the content fits your context, culture, and development needs. Every element is shaped to make learning relevant and immediately applicable.

Apply, reflect, and track progress

Your personal online learning environment - the Hub - supports your development before, during, and after the programme. You complete an intake, track your progress, revisit key concepts, and explore additional learning topics. The Hub helps you stay intentional and committed to your growth.

Dates and Locations

No start dates available...

Practise with real cases and expert guidance

No long theory blocks - you learn by doing. Through intensive practice and real workplace cases, you apply new behaviour immediately and receive focused feedback from expert trainers.All TIC trainers have extensive real-world experience and complete over 1,000 training hours before leading groups independently.

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Discover how influential you are.

We will start with an easy question: What's your name? *
Pleasure to meet you, . The result of your test will be sent by e-mail. This way you can always read it again later. You will also receive e-mails with tips to help you become even more influential. You can always unsubscribe from this at any time. Also check our privacy policy at https://backup.influencecompany.com/privacy-statement/. Do you agree? *
Please enter your email adress *

Okay, let's begin! We’re now going to show you 16 statements and you can indicate on a five-point scale how much each one applies to you. Answer as accurately as you can.

1. I enjoy sharing my opinion or point of view *
2. I make clear proposals that address the problem at hand *
3. I easily come up with arguments for both sides in a discussion *
4. I’m well-prepared, and I know what I’m talking about *
5. I clearly indicate to others what I need from them *
6. I honestly tell others what I think of their behaviour *
7. I assertively defend my own boundaries, standards, and values *
8. I am clear about the consequences if someone doesn’t adhere to our agreement *
9. I ask others for their opinion and ideas *
10. I listen to others with an open mind and genuine interest *
11. In a conversation, I actively summarise what the other person has said *
12. I am open about my insecurities and feelings *
13. I tell others what we can achieve together *
14. I look for common interests within a team *
15. With my enthusiasm and optimism, I persuade/convince others of my ideas *
16. I have a clear vision of what I want to achieve in the future *
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Learn more about the In-House possibilities

Curious about what an In-House edition of our Active Listening course could look like for your organization? We would love to explore the possibilities with you. Schedule a free, no-obligation consultation to discuss your needs.