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All about the Influence Skill 'Non-verbal communication'

Non-verbal communication is a powerful influence skill. Learn how to use body language, facial expressions, and tone of voice to support what you say and connect more genuinely. Improve your impact, build trust, and communicate with greater clarity and confidence.

The challenge with Non-verbal communication

You might say the right words, but your body could be saying something else. Mixed signals cause confusion, mistrust, or misinterpretation.

What is Non-verbal communication?

It includes facial expressions, posture, gestures, tone of voice, and eye contact – everything that communicates beyond words. It’s a powerful influence tool, often conveying more than speech.

Why is Non-verbal communication important?

Non-verbal cues support or contradict verbal messages. Reading others’ signals and controlling your own enhances clarity, credibility, and connection.

Developing the skill of Non-verbal communication

  1. Observe Others: Notice posture, expressions, and tone.
  2. Align Body and Message: Ensure gestures and words match.
  3. Use Eye Contact: Show attention and confidence.
  4. Mirror for Rapport: Subtly reflect the other’s behavior.
  5. Watch Your Tone: Match your tone with intent.
  6. Practice Presence: Be aware of your energy and posture in conversations.

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How The Influence Company can help

In our training sessions, non-verbal communication is an important topic. You’ll learn how body language, facial expressions, and tone of voice can support—or sometimes even contradict—your message. This helps you communicate more clearly, build trust, and strengthen your impact in conversations and teamwork.

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Understand the Influence Model®

Influential people know how to “read” a situation and choose their behaviour intentionally. The Influence Model® gives you a clear framework to analyse interactions, recognise different influence approaches, and select the style that fits the moment. It helps you communicate in a way that achieves results while maintaining strong relationships.

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Align learning with your personal goals

Our programmes are built around your goals and real challenges. For in-company groups, we design tailored training together with your organisation, ensuring the content fits your context, culture, and development needs. Every element is shaped to make learning relevant and immediately applicable.

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Apply, reflect, and track progress

Your personal online learning environment - the Hub - supports your development before, during, and after the programme. You complete an intake, track your progress, revisit key concepts, and explore additional learning topics. The Hub helps you stay intentional and committed to your growth.

Dates and Locations

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Practise with real cases and expert guidance

No long theory blocks - you learn by doing. Through intensive practice and real workplace cases, you apply new behaviour immediately and receive focused feedback from expert trainers.All TIC trainers have extensive real-world experience and complete over 1,000 training hours before leading groups independently.

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Discover how influential you are.

We will start with an easy question: What's your name? *
Pleasure to meet you, . The result of your test will be sent by e-mail. This way you can always read it again later. You will also receive e-mails with tips to help you become even more influential. You can always unsubscribe from this at any time. Also check our privacy policy at https://backup.influencecompany.com/privacy-statement/. Do you agree? *
Please enter your email adress *

Okay, let's begin! We’re now going to show you 16 statements and you can indicate on a five-point scale how much each one applies to you. Answer as accurately as you can.

1. I enjoy sharing my opinion or point of view *
2. I make clear proposals that address the problem at hand *
3. I easily come up with arguments for both sides in a discussion *
4. I’m well-prepared, and I know what I’m talking about *
5. I clearly indicate to others what I need from them *
6. I honestly tell others what I think of their behaviour *
7. I assertively defend my own boundaries, standards, and values *
8. I am clear about the consequences if someone doesn’t adhere to our agreement *
9. I ask others for their opinion and ideas *
10. I listen to others with an open mind and genuine interest *
11. In a conversation, I actively summarise what the other person has said *
12. I am open about my insecurities and feelings *
13. I tell others what we can achieve together *
14. I look for common interests within a team *
15. With my enthusiasm and optimism, I persuade/convince others of my ideas *
16. I have a clear vision of what I want to achieve in the future *
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Learn more about the In-House possibilities

Curious about what an In-House edition of our Non-verbal communication course could look like for your organization? We would love to explore the possibilities with you. Schedule a free, no-obligation consultation to discuss your needs.